![]() The Device Manager window provides information on the various devices connected to or are part of the PC.Click on the Device Manager icon under the System section.If in Category view: Click System and Security.Open the Control Panel window (click Start then Control Panel).Note, the following procedure and screen shots apply to a PC running Windows 7. Use the following steps to check the status of the USB driver in Windows. If a connection can not be established via a USB cable, the problem is either with the product itself or the installation of the USB driver. When using our products with custom software or if trouble arises with connecting to an instrument you may follow the steps below to confirm the installation or install the driver manually. The WHQL certified USB driver files are included on the supplied installation CD, and will be installed automatically with many of the software installer packages we provide. If connecting to our products via a USB cable, the PC must have a USB driver correctly installed. ![]() USB Troubleshooting USB Driver Troubleshooting
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